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The leader in escorted rail holidays

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Great Rail Journeys ไม่ได้เป็นลูกค้าของ Feefo ที่ใช้งานอย่างสม่ำเสมออีกแล้ว
แสดงคำวิจารณ์ทั้งหมด 3,472 คำวิจารณ์
MB
Mr T Burke
4 years ago
วันที่ซื้อ: 31/01/2020
Mr T Burke พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
Long time to receive refund
We have been waiting since April for the refund for the tour we boked
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 03/06/2020
Excellent service
Great service across both email and phone when contacting them about upgrades.
2
แบ่งปัน
SJ
Stephen Johns
5 years ago
วันที่ซื้อ: 30/01/2020
Stephen Johns พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
WARNING BEFORE BOOKING. Check current refund policy first.
Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
34
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 19/05/2019
Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?
5
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 15/01/2020
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
7
แบ่งปัน
MA
Mr A Addison
5 years ago
วันที่ซื้อ: 07/02/2020
Mr A Addison พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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6
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CH
Carrie Hill
Bath
5 years ago
วันที่ซื้อ: 07/08/2019
Carrie Hill พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
Disappointing cancellation of holiday
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
4
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 10/02/2020
Booking done well.
6
แบ่งปัน
MR
Mr A Ritchie
Milton Keynes
5 years ago
วันที่ซื้อ: 15/01/2020
Mr A Ritchie พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
Never again
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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9
แบ่งปัน
MB
Mr D Brewer
5 years ago
วันที่ซื้อ: 12/01/2020
Mr D Brewer พูดเกี่ยวกับ Great Rail Journeys ว่าอย่างไร:
A very sad saga indeed.
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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6
แบ่งปัน
เกี่ยวกับ Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
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Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom
ทำไมรีวิวของ Feefo จึงเชื่อถือได้?

เกี่ยวกับ Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.