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We're really sorry to hear that you've experienced issues with your digital magazine access. We do have a digital help page on the site which contains all of the information on how to download your subscription including a video tutorial: http://www.greatmagazines.co.uk/digitalhelp We hope you start enjoying your digital subscription soon.

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Thank you for taking the time to leave your feedback. Depending on when your subscription is due to start, your first issue can take up to 6 weeks to arrive. If you would like to know when your subscription will start this information is on your order confirmation email, or if you need further assistance, please do not hesitate to contact our customer service team: 01858 438884 or email: bauer@subscription.co.uk I hope you start enjoying your subscription shortly.