We were happy that we used Grayline between the airport and our hotel. It is flexible on arrival so even our flight were late or we missed the scheduled time slot we could still got the next one in...
Cramped seats for over 12 hours. False advertising about duration. Horrible uncomfortable experience. And Gray Line's response to cramped seats was: we provide standard seats. No.their large buses...
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Gurrý
Gray Line Iceland
9 years ago
Thank you for your feedback - The description of the tour is of 14 hours, one of our longest day tours. A long way to drive that can be a challenge for most passengers. The coach used on this particular trip has 19 seats and passengers booked were 15. The legroom is considered adequate and although frequent stops along the way can be tiring and expected. It is truly unfortunate that you were not aware of the lengthy duration of this tour. we certainly have our passenger´s safety and comfort as our main concern and your feedback is valuable to us.
Very easy booking, transfer bus kept us informed of eta of main bus. However, a call made on my mobile to query the pickup time was on hold for 60 minutes before being cut off, so I went downstairs...
I booked online I was sent a email straightaway to confirm my booking and instructions. I was picked up at exactly the time they said. The coaches were very comfortable and the other two excursions...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.