very good seller, next day delivery, I'm recommended
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11 years ago
I phoned twice. Firstly I couldn't order samples online for some reason - the lady on…
I phoned twice. Firstly I couldn't order samples online for some reason - the lady on the phone was fantastic - v friendly and helpful. Then my choice was out of stock and I phoned to see when it...
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11 years ago
Excellent company to deal with, very helpful making the whole process easy.
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11 years ago
Speedy delivery
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11 years ago
Great product and delivery.
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11 years ago
Quick and easy - fantastic service, prompt delivery and great choice of products!!
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11 years ago
great service
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11 years ago
The grass was showing out of stock on line so had to ring and was…
The grass was showing out of stock on line so had to ring and was told it was in stock. Did not arrive on day expected. Only one man courier so husband had to help carry roll of grass. If he had...
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Grass 247
Grass247
11 years ago
Please accept our apologies for the issue you experienced. We are unsure why your order was not dispatched for delivery on the correct date but it does look like an administration error caused by the stock only just arriving in and the item being listed as out of stock. We can see the item was dispatched on a free of charge upgraded Saturday delivery once we became aware of the issue. We do advise within our delivery information that the delivery is a one man curb side delivery and the driver may require assistance with larger items.
We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.
We hope to be able to resolve your concern,should you have any questions or wish to discuss your order further please do not hesitate to call us on 08000 599 247 and we will do all we can to help.
Regards,
Grass247.co.uk
Your Artificial Grass Specialist
