A member of our resolutions team has looked into this and has tried to contact you via phone and email to gain more details. Sometimes we can pay off debt directly to get the customer approved for funds! When this happens, we can consolidate the customer's debt into one loan with us, and a lower their total monthly debt payment! This helps save our customers money. If there are still issues with the cheques that were sent, or any other problems you would like to discuss, please call the resolutions team back at 1-888-502-3279.
