Great service, and when the occasional problem arises, we are kept informed. Servicing generally takes place overnight minimising disruption - outages are very rare! Also the have a problem- solving...
Do the right thing, Gigaclear. Give a damn about your customers.
If your service goes down for an extended period (a week!) - then don't make customers pay for it!!! It's not rocket science. You reimbursed me - but only after a couple of months and three...
In the early days there were quite a few outages, though most of them warned beforehand. But nowadays, very few, and it is an excellent service. Very pleased, as long as this standard is maintained.
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4 years ago
Terrific level of service and great speeds.
Always working and terrific speeds both down;oad and upload. We have 300mbps.
In some 4 years the service has gone down twice due to someone digging through the cable. Within 15 minutes you get a...
If you want a decent broadband provider don't bother with this comoany!
Wish I'd never bothered signing up with this company.Hassle from the start.Customer service completely useless.They make promises they never keep.will be glad when my contract ends.
Been with gigaclear 5 years now and updated my modem this time. The customer service has definitely got better than 5 years ago when I wasn’t then to impressed. Would recommend to anyone now
