They notify users when the system is going to be off due to maintenance which is useful but very occasionally the service does degrade or go off with no notice.
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4 years ago
I really don't know to what this question refers. I have had no experience of dealing with Gigaclear recently, apart from them providing the usual broadband.
There have been several outages in the past year which have been very inconvenient.
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4 years ago
Great technology, chaotic organisation.
It took us almost a year to get connected as their sales and installation service was chaotic. Fortunately we found someone with influence who persuaded them that their cable ran right past our front...
Michael Hogg พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Worst experience ever
Respond to e-mails, call back when you say you will, update tickets and allow us to read them, provide service credits as agreed, stop accidentally deleting cases, stop having your customers repeat...