This service works well. Therefore I don't have much call for their help. On the rare occasion that I have had an issue it has been resolved with speed.
Great provider for those in more rural communities - you won't find faster.
Great service with amazing comms and seems to be very reliable. Only grip is provided Wifi kit is a bit poor - would be better to are able to pay to choose.
Throughout the year I have been kept informed of any work being done, usually at night. The overall speed is superb and reliable. On the rare occasion I have needed to phone the customer care team...
Reliable service, albeit with some speed reductions at times
Good at keeping us informed about service issues etc. The advertised symmetrical speeds are not achieved, according to my Samknows reports, but in any case I have no problems with streaming,...
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4 years ago
Great technology once set up, but sales and support service very poor
Took many months to get the service set up, during which time it was very hard to get a response by phone or by email. Desperately understaffed at HQ and very poor communications with their...
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4 years ago
New service was a step into the unknown.
The transition from old to new was facilitated by people who knew what they were doing and were very helpful.
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4 years ago
Excellent high quality fast value for money Broadband
Easy installation. Robust and high quality and high speed broadband. Great value for money and enable three media (graphics, consultants and video production professionals) to work simultaneously.
