So far, when the service works, it is fine. However, in less than 4 months we've already had several outages lasting several hours. These are said to do with a third party but gigaclear is the...
Although when the service was first installed I was getting 300 MB up and down no problem and although the software on their app says the router has a similar speed I’m lucky to see 30 MB up and down...
I lost internet reported on Saturday wasn’t till Thursday before a temporary repair made, constant calling to find out what was going on, as appointment kept being moved.
When finally return to...
I have paid for a 50 Mbps service - I rarely get anything like that speed. It's usually around 30 Mbps.
Also, when my cable was installed, they never kept a map showing the routing of this cable....
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JW
John Welham
4 years ago
John Welham พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
The service has generally been fantastic, exceptional speeds, even in this rural location, with just a rare outage. Installation was difficult for the giga clear guys, but they persisted and got it...
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ลูกค้าที่ไว้วางใจได้
4 years ago
Very satisfied with Gigaclear’s fibre broadband service.
Up and down speeds are always at the level in my contract, and 99% reliable.
I usually receive a text when there is an unplanned outage, before I’ve even noticed.
Problems fixed quickly.
Only...
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BR
Bill Roberts
4 years ago
Bill Roberts พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Poor customer service
Poor customer service, staff in the Indian subcontinent unable to properly address the issues I rang up about. Phone lines crashing when I'm talking to them.
