GigaClear were fairly quick in answering my call. It would appear that GigaClear failed to collect two direct debits, and its my fault, following a change in computer program a few months after my...
Most of the time the service is good, but we still get the occasional buffering which is really disappointing, as we purchased two further gadgets to help it. Had hoped the new equipment was going...
Poor customer service, and disingenuous corporate culture.
Send your technicians out to deal with problems on site when required, instead of using your " technical support" services to fob the customer off, and whilst trying to get us to upgrade into new...
Jon Sedgwick พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Very good overall. Installation on time and clean. Service 99% uptime.
Upload and download speeds consistently fast. Uptime after an initial teething issue has been 99%+. My only issue is that when the service did go down for a period (hardware failure) they sent an...
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4 years ago
Too many interruptions to the service
We were told that replacing our normal internet by cable to fibre would be super secure and the service would be uninterrupted. Since having Gigaclear (around a year) we had at least 4 interruptions...