I have had to rate the service so low because, as a monopoly in this rural area you are our only service provider, and as such you are extracting your pound of flesh by charging way over the average...
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4 years ago
Very good
Very good generally but a few outages attributed to third parties
The service to the door is reasonably good and generally we don't loose too much bandwidth at peak times so that we get the 600MB service that we pay for. The MESH WLAN is another matter - the WIFI...
The service received is second to none. We have never had any problems with drop out and maintenance is advised well before any updates to the system. Nice one guys. Thank you.
Gigaclear are always very quick to tell us if there is a problem and if there is a breakdown they fix it as soon as possible unlike nearly any of your competitors.
Great speed, consistent 200mbs up and down load. Great price, bought while on special offer, and been very reliable.
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4 years ago
I wish it was continously reliable, but internet speed has improved
Installed in April 2021, and since then, we've had 4 or 5 outages. Some owing to a third party breakdown of supply, some for maintenance and some from Gigaclear's own cables/(?) source. As we also...
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4 years ago
Rather expensive because of no other options for superfamily broadband.
