Actual service is great, but customer service is awful
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DH
Dan H
Northamptonshire
4 years ago
Dan H พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Solid, Reliable and As Advertised
Over a year with them and no outages of note. Speeds are bang on what they advertised for the 900mb download & upload package. Solid and reliable, customer service was excellent when we wanted the...
Poor quality, poor service and lack of technical capability.
The internet connection is not consistent - upload/download varies considerably and sometimes drops out altogether.
The Linksys equipment provided and recommended by Gigaclear is virtually useless....
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MG
Michael De Graeve
Gloucestershire
4 years ago
Michael De Graeve พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Excellent service and operation
Excellent customer relations. Efficient installation service. I now have a good, very reasonable value wifi and internet, which functions very well in most rooms of my house.
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JB
Jonathan Branton
4 years ago
Jonathan Branton พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
disappointed and dissatisfied
Very low speed, customer service not great, they get you to do everything yourself, which can take a couple of hrs.
No real call or service, hit or miss if the WiFi works.
And very very expensive...
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ลูกค้าที่ไว้วางใจได้
4 years ago
Gigaclear broadband is super quick at a good price.
Gigaclear broadband is super quick at a good price.
After a shaky start - broadband would shut down periodically. A few visits and a new tower solved the issues and it's been fine ever since....