Been traveling with GET and sister companies for many years and I always plan to book the next trip with you as well. In fact, I already did! That should tell you all you need to know.
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing your feedback and for your continued loyalty to Grand European Travel and our sister companies. It is particularly meaningful to read that you have already booked your next journey with us. Your continued trust and support over the years mean a great deal.
We are pleased to read that you enjoyed the itinerary and found your Travel Director and Coach Driver to be exceptional. We are also sorry to read that you felt the time at Stonehenge and, particularly, Bath was too limited. We understand how disappointing this must have been when these were the places you were most looking forward to visiting. While the itinerary allowed you to experience a great deal in a short time, we appreciate that the pace left little opportunity for leisurely exploration.
Your feedback is valuable and will be shared with the relevant teams for consideration. Thank you again for choosing Grand European Travel and for allowing us to be part of your travels over the years. We look forward to welcoming you on your next adventure.
วันที่ซื้อ: 22/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
29 days ago
When I made the initial call, the person I spoke to was awesome and very helpful. When I called back to book the tour, he was busy so we worked with Tess. She was just OK. I wish I would have...
อ่านเพิ่มเติม
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for taking the time to share your detailed feedback. We are pleased to read that you enjoyed your trip overall and made great friends along the way, which added to your experience.
We are sorry to read that your second booking experience did not provide the same level of detailed information and support as your initial call. We appreciate how important clear and helpful guidance is when planning a holiday, and your comments will be shared with the relevant team for consideration.
We also understand your feedback regarding the pace and number of palaces included in the itinerary. Having more time to explore independently, shop and wander through the cities can be an important part of the experience, and we appreciate your preference for an itinerary with fewer cities and more time in each destination.
Thank you again for choosing to travel with us and for sharing your honest feedback.
วันที่ซื้อ: 12/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
29 days ago
Was acceptable
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for booking with GET, we hope you will choose us for future travels.
วันที่ซื้อ: 19/09/2026
0
แบ่งปัน
CH
Cathyleen Hilton
ตรวจสอบ#โดย #Feefo #แล้ว
USA
29 days ago
Cathyleen Hilton พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Someone else booked with the travel agent.
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing your feedback. We are pleased to read that you enjoyed discovering the sights and sounds of Nashville, Memphis and the surrounding areas. It is great to know that the hotels provided convenient access to the sites and restaurants throughout your journey.
We are also pleased to read that you enjoyed the memorable experiences along the way, particularly the dinner in a local home in Natchez and the cooking school dinner in New Orleans. Your visits to Graceland, the Grand Ole Opry, Music City Museum and the cotton plantation with its working cotton gin sound like they added a wonderful variety to your experience.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope you returned home with many lasting memories.
วันที่ซื้อ: 18/09/2026
0
แบ่งปัน
MS
Maria Solimine
ตรวจสอบ#โดย #Feefo #แล้ว
USA
29 days ago
Maria Solimine พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you for taking the time to share your feedback, particularly as you have travelled with Insight on six occasions. We are genuinely sorry to read that this experience left you feeling so disappointed, especially after having previously enjoyed travelling with us.
We are pleased to read your positive comments about your Travel Director and will ensure your recognition is shared with the relevant team. At the same time, we are sorry that the hotel in Rome fell so far short of your expectations. We understand how frustrating it must have been to find the room so small and lacking the expected amenities, compounded by the interaction at reception.
We are also sorry to read that the Farewell Dinner and the overall end of the trip did not meet the standards you had come to expect from Insight. We appreciate your comments regarding the welcome gesture and cocktail hour offered on previous journeys and understand why the absence of these touches was disappointing.
As a returning guest, your feedback is particularly important to us. We regret that this experience has affected your confidence in travelling with Insight again, and we will ensure your comments are shared with the relevant teams for review.
Thank you again for your continued support of Insight over the years and for giving us the opportunity to understand where we fell short on this occasion.
Thank you for sharing your feedback. We are pleased to read that you found the booking process easy and that the team did a great job assisting you.
We appreciate your thoughtful suggestions regarding additional experiences in London. Your recommendations for Churchill’s War Rooms, Evensong at Westminster Abbey, the Mews and private rooms at Buckingham Palace, as well as visits to the Globe Theatre and Tate Modern, provide valuable insight into the experiences guests may enjoy. We also appreciate your comments about allowing guests more choice when selecting a theatre performance, particularly where an included option may not appeal to everyone.
Your suggestions will be shared with the relevant teams for consideration as we continue to review and develop our itineraries and Optional Experiences.
Thank you again for choosing to travel with us and for taking the time to share such constructive feedback.
They are very knowledgeable, understanding and flexible with our expectations.
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing your feedback. We are pleased to read that you appreciated the knowledge, understanding and flexibility of your Travel Director and Coach Driver throughout your journey.
It is also encouraging to read that you enjoyed having the flexibility to choose Optional Experiences and felt the trip still offered plenty to enjoy without taking part in the extras. We are pleased that you enjoyed the coach tour and the opportunity to meet and connect with fellow travellers along the way.
Thank you for choosing to travel with us and for taking the time to share your experience.
วันที่ซื้อ: 19/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed the locations included in the itinerary, while we are sorry to read that you felt pressured to participate in the Optional Experiences.
We understand how this could have affected your overall enjoyment, particularly if you felt there was an expectation to sign up for several additional experiences. Optional Experiences are intended to provide guests with greater choice and flexibility, and your comments regarding how these were presented will be shared with the relevant team for consideration.
Thank you again for sharing your honest feedback and for choosing to travel with us.
วันที่ซื้อ: 20/09/2026
0
แบ่งปัน
BO
Barbara Ohara
ตรวจสอบ#โดย #Feefo #แล้ว
USA
1 month ago
Barbara Ohara พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Easy booking.
We had to cancel and rebook. That was handled easily.
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing your feedback. We are pleased to read that the booking process was easy and that your cancellation and rebooking were handled smoothly. It is also encouraging to read that you enjoyed your Travel Director and Coach Driver, were comfortable with the hotels and appreciated the amount of free time to explore independently.
We understand your disappointment regarding the limited time on the Isle of Skye. Given the beauty and character of the area, we appreciate that you would have liked more time to explore beyond crossing the bridge and stopping for lunch. Your feedback will be shared with the relevant team for consideration.
Thank you again for choosing to travel with us and for taking the time to share your experience.
วันที่ซื้อ: 20/09/2026
0
แบ่งปัน
CD
Carol Diem
ตรวจสอบ#โดย #Feefo #แล้ว
USA
1 month ago
Carol Diem พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
It was very easy to book this experience via phone. No difficulties at all and the service representatives were always helpful
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing such a thoughtful review. We are pleased to read that the booking process was easy and that our service representatives were consistently helpful. It is equally encouraging to know that you felt every aspect of the trip was thoughtfully planned, from the accommodations and restaurant meals to the destinations and experiences included.
We are especially pleased to read how much you enjoyed Bergamo, Modena, Verona and your stay on Lake Garda. Your memories of dining on Lake Pusiano, with the beautiful setting, carefully prepared food and attentive service, sound particularly special. We are also pleased that the Ferrari experience in Modena added an exciting highlight to your journey.
It is wonderful to read your recognition of your Travel Director and Coach Driver. We will be sure to share your kind comments regarding the Travel Director’s knowledge of Italian history and the Coach Driver’s care and professionalism on the roads.
Thank you for choosing to travel with us and for allowing us to be part of such a memorable journey.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.