too many hours on buses
a different hotel every night ruins the evening and chances for independent exploration; too much packing, unpacking, and learning the hotel nuances.
Decompress
รีวิวสินค้า
วันที่ซื้อ: 04/08/2014
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
This was our fourth; we just keep going back for more!!!
WE SHOULD HAVE HAD MORE INPUT ON THE SCHEDULING OF OUR FLIGHTS. FOR INSTANCE, OUR FLIGHT BACK TO NEWARK, NJ FROM LONDON WAS TOO LATE TO MAKE A GOOD CONNECTING FLIGHT ON OUR LAST LEG HOME.
Grand European Travel
Grand European Travel
11 years ago
Thank you for your feedback. When it comes to flight arrangements, we will always looks for the most direct routing available at the time of booking. However, when reserving your next tour with us, please feel free to make specific requests regarding your flights. We will do our best to accommodate your requests within the guideline of our contracts with the airlines.
Grand European Travel-Guest Relations
It was bait and switch for the hotel room. We requested a king size bed and and was assured that we would get it and we had to pay more when we arrived for the king sized bed.
Grand European Travel
Grand European Travel
11 years ago
All of our hotel rooms are contracted for twin beds, with double beds in some locations. We are happy to request King beds but it is never guaranteed and solely based on hotel discretion. Any charge incurred at check in was likely due to the room type being upgraded.
Grand European Travel-Guest Relations
It was an awesome trip! Our guide, Nigel's, knowledge of history made the sites come alive and reach out to involve me personally. His knowledge was not limited to history, but to the local trees...
my first trip with get was excellent we went to Italy so we booked another trip April 2014 to Switzerland
Grand European Travel
Grand European Travel
11 years ago
Thank you for your honest feedback. It is our objective to provide the best travel experiences for our clients and we know that the Travel Director plays a very big part in that. Their performances are reviewed regularly and you can be certain that your concerns will be addressed in a discreet and specific manner. We apologize that this trip fell short of your expectations.
Grand European Travel-Guest Relations
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.