Our ship, The River Queen, was the most beautiful one on the river. People stopped to watch us pass! The crew couldn't have done anything more to make us comfortable. They were friendly and treated...
Only two disappointing factors: Our room in Limerick, Wexford and London were all disappointing. the lobbies of the hotels looked wonderful and some people said their rooms were fine. I have a...
Our trip got off to a rocky start when our first flight was cancelled. There was the potential for missing the first day of our tour based on flight changes proposed by the airline. However, the GET...
Very helpful in moving our departure date ahead so we could spend 3 days in barcelona which was not part of the tour.
Grand European Travel
Grand European Travel
11 years ago
Thank you for taking the time to leave your feedback. We apologize that you felt you had to catch up with your travel director at times. We will be reviewing this with all travel directors immediately.
Grand European Travel-Guest Relations
(1)The round trip plane tickets that we booked months earlier did not come true.
(2)The hotel in Florence was awful.
(3) two of the extra excursions were rip offs, namely the Tivoly fountain in...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
We are sorry to hear about the disappointments you mentioned. We are constantly looking for ways to improve our product and provide the best travel experience possible for all our guests. Your feedback allows us to do that so thank you for taking the time to bring your concerns to our attention.
Grand European Travel-Guest Relations
I feel that all the people I spoke with at Grand European Travel regarding my recent trip could not have been nicer or more helpful. My interactions prior to booking and travelling with Grand...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
We pride ourselves on delivering the very best guided holidays, much of it thanks to the great work by our Travel Directors and Drivers and the way they take care of our guests. We'll take another look at how we might extend the time at some of the venues we include. Thank you for bringing this to our attention.
Grand European Travel-Guest Relations
รีวิวสินค้า
วันที่ซื้อ: 11/09/2014
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
When booking flights ask the customer for seating preference on the aircraft.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.