Gateway2Lease คำวิจารณ์

Good afternoon, Thank you for your kind words! We're thrilled to hear that both Claire and Ruth provided you with quick and efficient service and were always happy to assist. We’ll be sure to pass along your feedback to them! If you need anything else, don’t hesitate to reach out.

Good morning, Thank you for taking the time to leave us a 5-star review! We really appreciate it. We are over the moon to hear you had a positive experience with us.

Good afternoon, Thank you for taking the time to leave us a 5-star review! We truly appreciate it. We're glad to hear you had a positive experience with us. If you need any further assistance during or after your lease, please don’t hesitate to reach out.

Good morning Jonathan, Thank you for taking the time to share your experience with us. We truly value your feedback, and I’m sorry to hear that we didn’t fully meet your expectations during this leasing agreement. We always aim to provide top-tier service, and it’s clear we could have done more to support you with a personal phone call to answer your questions. I'm sorry to hear that the communication from BCA, the collection agents for LeasePlan, felt excessive. We understand how important it is to strike the right balance in communication. We will be sharing your feedback with LeasePlan so they can review this matter with BCA and work towards improving the communication process. Our goal is to ensure a smooth and supportive experience for all our customers.

Thank you for your thoughtful feedback. I'm glad my personal response was helpful, though I understand it would have been more valuable towards the end of your previous lease. While it's unfortunate the full details weren't clear before your new car arrived, I'm pleased the explanation made a difference, and I appreciate you adjusting your rating from 4* to 5*. We'll definitely keep in mind that everyone has different needs, and we’re always here to provide the support required. Thank you again for your understanding and your feedback, it’s truly appreciated!

Good morning, Thank you so much for your kind words and for choosing Gateway2Lease for your vehicle needs. We’re thrilled to hear that your experience was positive and that our team, especially Ruth Brown, was able to provide the support and service you deserved. Ruth truly is an invaluable asset to us, and we’re so glad that her dedication, consistent communication, and professionalism made such a difference in your journey with us. Your feedback means a lot, and we’ll be sure to share your compliments with Ruth and the wider team. We always strive to provide exceptional service, and we’re proud to have team members like Ruth who go above and beyond. Should you need anything in the future, please don’t hesitate to reach out. We’re always here to assist. Thank you once again for your trust and for sharing your experience. We look forward to serving you again!

Good morning, Thanks for your feedback! We're delighted to hear that you had a good experience with our service. I apologize for the lack of updates regarding your original order. It appears that the vehicle did not receive a confirmed build week, which made it challenging to provide an accurate estimated delivery time. For factory orders, updates tend to be less frequent until we get closer to the estimated delivery time, as there’s often no new information until later in the process. However, once the vehicle is built or in stock, we’ll make sure to provide more regular updates as we approach the delivery date. We regret any frustration this may have caused.

Good morning, Thank you for your review! We’re pleased to hear you appreciated the updates throughout the process. If you need any further assistance, feel free to reach out!

Good morning, We are incredibly grateful that you took the timeout to leave us 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Happy Motoring and thank you once again for your business. Best wishes, Jodie and the team at G2L

Good morning, Thank you for your feedback! We're glad to hear that you found our team helpful and enjoyed the regular updates. It's great to know that Tom, in particular, made a positive impression. If you have any further questions or need assistance, feel free to reach out—we're always here to help!

Hi there, Thank you so much for the great review! We’re really happy to hear that everyone—Bradley, Claire, Hannah, Jodie, Katie, and Samah—helped make the experience a positive one for you. We always aim to keep our customers in the loop, so it's awesome to know you felt well taken care of throughout the process. We're also thrilled you're loving your new car and that the home delivery went smoothly! A big thank you for recommending us to your friends and family—that means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy the ride! Mike & the team at G2L