The process of simultaneous return and collection of leased car could be smoother. You have to deal with separate people within the company which makes things time consuming. This should be handled...
อ่านเพิ่มเติม
Rob
Gateway2Lease
8 years ago
Hi Marie, thanks for your business and for leaving us a review. Your comments are noted, we agree that this is an area we can improve on to make the process easier for our customers. The next step is for us to internally agree whats system changes are required and how we amend the process flow. Thanks for helping to improve our business. Kind Regards, Gateway2Lease
The process for taking out a new lease was straightforward, however improved communication is required between your team's to coordinate the delivery and returns process. I ended up with having to...
อ่านเพิ่มเติม
Rob
Gateway2Lease
8 years ago
Hi Keith, thank you for taking the time to leave the comments. We are pleased that you are happy with your car and also with the overall cost. That said, we are sorry that the collection and delivery process wasn't completely smooth, this is an area of the process that we will focus on and your comments will be used directly by our project team. Regards G2L.
Professional from the start .
Helpful all the way through the process, with Alison doing her very best to make it a smooth experience.
I would recommend to anyone
Rob
Gateway2Lease
8 years ago
Hi John, thank you! We are proud of our team and it is great to read the comments about their professionalism. We will share your feedback with Alison as she will be very pleased to read it. Thanks G2L
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.