Great end to end customer service. Everything well explained and easy to understand. team were very helpful
Becky
Gateway2Lease
8 years ago
Hi Gordon, thanks for the great review! We’re so happy you found the process of leasing with G2L easy and that our team were helpful. Enjoy your new car!
Too fractious - Was told one person would be point of contact and from then on quite a few different people dealing with my order. On a few occasions didn't directly answer my queries. Either took...
อ่านเพิ่มเติม
Rob
Gateway2Lease
8 years ago
Good Morning, thank you very much for leaving this valuable feedback. We are conscious that you aren't saying your experience was a bad one however we do aspire to achieve nothing less than five star service. We are working hard to ensure that customers get that 'one point of contact' from a post sales point of view. We have made big improvements in this area but we know there is more work required especially around staff annual leave for example. We have also noted that on this occasion our communication wasn't up to our usual standard, this is something we will look into and manage accordingly. Once again thanks and your feedback is invaluable to us as we continually improve the process. Kind Regards, G2L
2
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Fantastic deal on high spec premium car and great supporting service
Excellent and professional service. I’m a returning customer on car number 4 with G2L. The whole experience is effortless and feel reassured I’m in safe hands at all times.
Becky
Gateway2Lease
8 years ago
Hi Christopher, We're really pleased to hear that you are happy with the service you have received and that you found the experience effortless. Thank you for your continued business!
Superb leasing company good on quality and good on price
Very good advice given by Initial spokesperson so we could choose the correct model of vehicle. Upon completing our quote to getting the finance documents was rapid. All the dealings I had from...
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.