When you give an estimate of delivery time give one that relates to the delivery of the Vehicle not when the customer has told you they need the car. Once the sale has been made do not keep updating...
อ่านเพิ่มเติม
3
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Great company to deal with throughout , these were the only lease company that emailed me back with responses, alternatives and were very helpfull overall . Sophie Medley & Lucy Andrews were...
I found everyone I dealt with during the process to be helpful and efficient. The car was ordered and delivered within good time from start to finish, which was not bad considering it was a new...
อ่านเพิ่มเติม
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Great but slow customer services
Great offers and Kelly is very quick with responses! However, compared to the sales process, the customer services team is very slow.. I did have to chase them regularly to get updates and get the...
On the whole they were excellent. There was one query where I felt that as a new to leasing customer one individual did not take this into account when responding to queries.
I would definitely...
I have received so much support from the team up until my vehicle was delivered. Everyone I have spoken to has been extremely polite which is great and definitely shows the 'family' attitude.
This...
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.