Family Owned Car, Pickup and Van Leasing Specialists
บริการ
4.9
/5
5
4
3
2
1
280
14
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1
296
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แสดงคำวิจารณ์ทั้งหมด 2,505 คำวิจารณ์
DA
Daniel
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Daniel พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
My second experience with gateway2 lease. My overall experience was good - although the advertised lease price when I signed the order form went up by £39 a month due to supplying dealership not...
อ่านเพิ่มเติม
Jodie Woodcock
Gateway2Lease
3 years ago
Good afternoon Daniel, Thank you for taking the time to leave us a review and for your continued support. I am sorry to hear the manufacturer wouldn't honour the price you were originally quoted. Due to current new vehicle supply timescales, some manufacturers will no longer price protect vehicles, prior to accepting our vehicle quotation we do advise that this can happen, any vehicles ordered with a supplier may be subject to manufacturer price changes at any stage up until the vehicle is registered with the DVLA. This issue can be different depending on the manufacturer and is compounded by the current extended factory lead times (in some case up to and more than 12 months). There are some brands that do price protect however we have seen more manufacturers, JLR being one on them, communicating major changes to their policy. Where a vehicle list price changes, this will have a direct impact on the finance quotation and the lender/lease company would require any provider to requote. We regret any frustration this may have caused.
0
แบ่งปัน
EL
Elliot
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Elliot พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
Very good service from initial order through to delivery. Once my order was placed I was kept well informed of the progress and delivery arrangements. My dedicated customer service advisor Ruth Brown...
อ่านเพิ่มเติม
Jodie Woodcock
Gateway2Lease
3 years ago
Good afternoon Elliot, Thank you so much for taking the time to share your experience with us, we really do appreciate it. Happy Friday to you! It is great to hear our team provided very good service throughout your leasing journey. I will pass on your kind words to Ruth who will be delighted with the mention.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Good service
Excellent service from them . Would recommend using them if you are looking to lease your car.
Jodie Woodcock
Gateway2Lease
3 years ago
Good afternoon, Thank you so much for taking the time to leave us a glowing review and for the recommendation, we really do appreciate it. It is great to hear our team provided excellent service.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Great Customer Service
Was impressed with the support and excellent communication. Provided all the information I requested and did not pressure me into making any decisions.
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning, Happy Friday to you! Thank you so much for taking the time to share your experience with us, we really do appreciate it. It is great to hear our team provided great customer service throughout and did not pressure you into making any decisions.
0
แบ่งปัน
DA
David
ตรวจสอบ#โดย #Feefo #แล้ว
Bromley
3 years ago
David พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
Generally very satisfied with Gateway
Service from the sales team (Natasha) finding/ finalising the lease was great -no complaints. There was a problem with one payment which Rebecca in accounts handled very well. Electronic...
อ่านเพิ่มเติม
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning David, Happy Friday to you! Thank you for taking the time to share your experience with us and for the recommendation.
We welcome all customer feedback as this provides us with a valuable insight into our services from the customer’s perspective and can inform service improvement, as it will in this case.
It is great to hear we managed to supply a great car in a short space of time and any issues that arose were responded in a helpful and positive way. I will pass on your kind words to Natasha and Rebecca who will be delighted with the mention.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Stress management course for some of their employees
All went well from the beginning but communication went downhill hill after order was placed and I recognize that there might not be much need for correspondence until nearer delivery date. However,...
อ่านเพิ่มเติม
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration you’ve been experiencing recently. I want you to know that we appreciate your feedback. If it is okay with you, I would like to look into your comments in detail to ensure your case is fully investigated. At the conclusion of our investigation, I will contact you via email about our findings.
Thank you for giving us the opportunity to assist you. Warmest regards, Jodie and the team at G2L
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แบ่งปัน
JO
John
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
John พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
The srvice was quick, efficient anf friendly.....
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning John, Happy Friday to you! Thank you for taking the time to share your experience with us, we really do appreciate it. It is so lovely to hear our team provided a quick, efficient and friendly service.
0
แบ่งปัน
MO
Mohammed
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Mohammed พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
Very professional Gateway2lease
Both Sophie and Claire were very professional and helpful. Sophie from the start of the quote to Claire till the delivery. All my query’s were dealt with straight away and I was kept upto date on the...
อ่านเพิ่มเติม
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning Mohammed, Thank you for taking the time to leave us a glowing review. Happy Friday to you! It is great to hear our team provided a professional and helpful service throughout. I will pass on your lovely words to Sophie and Claire who will be delighted with the mention.
0
แบ่งปัน
MI
Michael
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Michael พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
Very good service
Everything good!
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning Michael, Happy Friday to you! Thank you so much for taking the time to leave us a review, we really do appreciate it. It is great to hear that our team provided a very good service.
0
แบ่งปัน
JO
Jody
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Jody พูดเกี่ยวกับ Gateway2Lease ว่าอย่างไร:
1st rate company
1st rate service. Easy to order the lease car and paperwork easy to complete
Jodie Woodcock
Gateway2Lease
3 years ago
Good morning Jody, Happy Friday to you! Thank you so much for sharing your experience with us. It is great to hear our team provided 1st rate service throughout.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.