Funky Chunky Furniture คำวิจารณ์

Hello, thank you for your feedback on our 4x4 Rustic Mantel Beam. We are pleased that the delivery arrived promptly, and that you found the quality to be excellent. We are so pleased that you love your new beam.

Hello, thank you for taking the time to leave us a review on our samples – your feedback is important to us. We apologise that you had a negative experience. We strive to provide high-quality products and we are sorry to hear that the samples did not meet your expectations. Our Customer Service Team is dedicated to assisting our customers and resolving queries in a timely manner. We apologise for any confusion and assure you that any perceived rudeness from our Customer Service Team is not reflective of our usual high level of customer service. Thank you for your feedback.

Hello Kate, thank you for taking the time to leave us a 5-star review on our Coleridge Tall Headboard Bed Frame. We appreciate your feedback on the quality and sturdiness of the bed. It is a heavy bed, so we are happy to hear that you were able to manoeuvre and ‘pivot’ it up the stairs. We are thrilled that assembly was easy for you and that you love it. Thank you for your recommendation.

Hello, thank you for taking the time to leave us a 5-star review on our 4x4 Rustic Mantel Beam. We are thrilled that you are happy with your purchase and that we delivered the beam exactly as described. Thank you for your support.

Hello, thank you for giving us a 5-star review on our Chopwell Tall Coffee Table With Storage. We are delighted that you had a great experience and found our website easy to use. We aim to provide accurate manufacturing timescales, so our customers know what to expect. We are happy that you found our coffee table solid and classy. Thank you for your support!

Hello, thank you for your review. We apologise for only receiving 3 stars from you. We apologise for any disappointment caused by the 4x6 Oak Mantel Beam and understand your concern that our website's information may have been misleading. Upon reviewing the website, we found that it states, "We also have our unwaxed option, ideal if you have your finish to apply," and we also mentioned that the product is Natural Oak. Our sample images, specifically the last one for reference, also indicate that Natural Oak is unwaxed. Our Customer Service Team is available to provide further assistance. We understand that returning the item may incur a cost, as we are a small business that does not offer free returns for non-faulty items, as stated in our Returns Policy. Please feel free to contact our Customer Service Team to discuss this matter further.

Hello, thank you for leaving us a review. We apologise that you have only given us 3 stars. As a small business, we rely on a third-party courier for deliveries, and sometimes items can be damaged during transport, which is out of our control. We have implemented solutions to address these issues, which may include providing a free Wax Care Pack depending on the extent of the damage or offering an exchange or full refund in accordance with your statutory rights. We are also working on improving our packaging techniques to align with sustainability practices, but we appreciate your feedback. If you would like us to further investigate any concerns, please contact our Customer Service Team who will be more than happy to assist you.

Hello, thank you for taking the time to leave us a 5-star review of our 6x3 Rustic Floating Shelf. We are thrilled that you found the shelf and its quality to be perfect. Thank you!

Hello, thank you for leaving us a 5-star review on our 9x1.5 Rustic Floating Shelf. We are thrilled that you like the quality of this shelf. We love seeing our products in their new homes, so thank you for sharing photos. We appreciate your support and thank you for recommending us.

Hello, thank you for taking the time to leave us a 5-star review of our 4x4 Rustic Mantel Beam. We are delighted that you are pleased with the packaging and appearance of the beam. Thank you for your support.