Good website, simple to follow and only the necessary emails - not bombarded. All the airline staff (BA) were very good.
Gina
FlyDirect
1 year ago
Thanks for the lovely feedback! We're so pleased you found the booking process easy and the flight experience smooth. We'll pass your kind words on to the BA team – they’ll really appreciate it - and we hope to see you on a future FlyDirect flight soon.
Thank you for your feedback, we will pass all of your comments on to the ground operating team based in Majorca. We hope that the delay in disembarking didn't overshadow the rest of your journey and holiday in Majorca, we hope that you choose to FlyDirect on another occasion.
Thank you so much for the kind words! We're thrilled you enjoyed the comfort, service, and convenience of flying direct to Malaga with us. We’ll pass your praise on to the crew – they’ll be delighted! We hope to see you on-board a future FlyDirect adventure soon.
Thank you for your wonderful review, it sounds like you had a fantastic holiday in the glorious Costa del Sol! We hope that we can whish you away on another FlyDirect adventure in the near future.
วันที่ซื้อ: 17/05/2025
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1 year ago
Good service communication and information supplied clear and good and prompt transfers to and from resort
Gina
FlyDirect
1 year ago
Thank you for your 5-star feedback, we are glad we provided clear communications and that your journey with us at FlyDirect all the way through to your hotel was seamless. We hope to welcome you back on a future occasion.
It was quick and easy to book our flights. Payment method was quick. Follow up email was appreciated.
Gina
FlyDirect
1 year ago
What a wonderful review, we are glad to hear that you found the booking process and the convenience of travelling direct with us at FlyDirect and we hope to welcome you on-board a future trip.
We were very pleased with the service especially at Palma airport. Very easy check in. Staff helpful.
Gina
FlyDirect
1 year ago
Thank you for your feedback, its great to hear that clients are enjoying the FlyDirect flights from Guernsey. We apologise for the 30 minute delay on your return journey, this was down to mandatory crew rest hours and we hope that this doesn't discourage you from flying with us again
Disappointed-transfer on arrival was not there when we landed -big issues and time to resolve
Gina
FlyDirect
1 year ago
Thank you for your email, I am sorry to hear that you experienced difficulty in finding your shared transfer at Majorca airport, our TUI representatives are always on had to assist whilst you are away. I can see you contacted our offices whilst you were away and we cancelled and refunded your return transfer so that you could make your own arrangements. We hope this doesn't deter you form booking a future flight or holiday with us at FlyDirect on another occasion.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.