First-Rate Maintenance Ltd คำวิจารณ์

Hello, Thanks for leaving us a 5* review! First-Rate Maintenance

Hello, Thanks for leaving us a 5* review. First-Rate Maintenance

We are very sorry to read your disappointing review and that you were not notified of the visit in advance. We have an automated email that is sent to the lead tenant of the property when the job is assigned and a reminder email is sent the email before the visit. Upon checking with your managing agent, due to the changeover in tenancies and the age of the job, the previous tenant's details were attached to the job and subsequently were sent the notification. It is never our intention to visit properties unannounced unless there are emergency circumstances, and we trust that any further jobs that you instruct will be carried out in accordance with our automatic notifications process. Thanks, First-Rate Maintenance

Hi, We really appreciate your 5* feedback on our service, effective communication, and friendly manner. First-Rate Maintenance

Hi Marie-Claire, Thanks for leaving us a 5* review. We really appreciate your feedback on our service and friendly manner. First-Rate Maintenance

Hi, Thanks for leaving us a 5* review. We're so glad that you were pleased with the completed work. First-Rate Maintenance

Thank you for your review. We are sorry that you were disappointed with the service provided by FRM on this occasion. Notification of entry to the property was arranged by email from our office with your lead tenant. As one of the jobs was to replace a bedroom blind, it was necessary to enter that area of the property. Please note that the jobs you list as being incomplete are awaiting parts, we will notify you of our next visit once these parts are available. Thanks, First-Rate Maintenance

Hi, Thanks for leaving us a 5* review. We really appreciate your feedback on our service, communication, and friendly manner. First-Rate Maintenance

Hi, We're very pleased to hear your positive feedback on our service and helpful advice. Thanks for leaving us a 5* review. First-Rate Maintenance

Hi Liam, Thanks for taking the time to share your experience with us. We're really glad to hear that you felt accommodated, and were pleased with the First-Rate service you received. Thanks again for the 5* review. First-Rate Maintenance