The interface was simple to use. But I would like the feature where one enters the zip code, and the State and City are automatically populated.
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9 years ago
Need lots of help!
I keep getting the run around after having missed my first flight due to a late visa. Staff unable or will not contact Air Canada to issue another flight. Very poor policy and procedures, told many...
อ่านเพิ่มเติม
Ryan
FareDepot
9 years ago
Hi Donny,
We appreciate your valuable feedback.
Since you were unable to board your flight because of Visa issues, we will assist you to re-book your travel dates.
Though, keep in mind that there may be a penalty fee from the Airline.
If you need any further assistants please don't hesitate to call or email at sales@faredepot.com.
I couldn't book a flight, my credit card was not accepted for some reason a...
I couldn't book a flight, my credit card was not accepted for some reason and nobody at Fare Depot could tell me why. I booked through another online company with no issue.
Ryan
FareDepot
9 years ago
Hi Seth,
We appreciate your valuable feedback.
We apologize for the inconvenience in your travel booking experience.
We tried to run the Credit Card provided, but the paymentdid not go through. In some cases, it may be due to the Bank not allowing the transaction. We apologize for that, but it protects against the risk of fraud.
Please let us know if there’s anything we can do assist you with your travels in the future. Please feel free to help you out in any way. Feel free to use Promo Code GG25 for extra savings.
I have the same that my friends book for a cheaper price!!!! Thanks fare depot
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แบ่งปัน
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9 years ago
Bad service by Fare Depot
WORSE ONLINE BOOKING EXPERIENCE
Ryan
FareDepot
9 years ago
Hi Raul,
We apologize for the inconvenience in your travel bookingexperience.
Can you please provide me with more details about what wentwrong on your reservation?
We will gladly assist you right away.
Thank you,
Michael
Support Manager
0
แบ่งปัน
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9 years ago
Worst buying experience!
Worst customer service and air fare buying experience I've ever had. You will never reach a supervisor, nor will your calls be returned.
Ryan
FareDepot
9 years ago
Hi Cassandra,
We appreciate your valuable feedback.
We apologize for the inconvenience in your travel booking experience.
Our agents tried calling you on the phone number you provided, but were not able to get in touch with you. Alternatively, we can communicate with you via Email, Facebook, etc.
As a token of our gratitude, please use extra savings Promo Code: GG25. If there is anything we can do to assist you, please don’t hesitate to call or email us at sales@faredepot.com.
Thank you,
Michael
Support Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
great service
great service.. I had some questions so they contacted me and took care of everything.. clear and easy.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
It was quick and easy to book. I emailed customer service to add my airline...
It was quick and easy to book. I emailed customer service to add my airline member # and response and fast.
