Everything was good, only a little problem with a very small wiring that came unstuck and the electrician had to fix it. I hope that doesn't come unstuck again.
Unflexible returns policy and when you buy online it makes life difficult and has put me off making future purchases this way.
Vanessa
Fansonline
9 years ago
Thank you for completing a review and sorry to hear about your experience. I've looked into this and from our records as the time-frame had lapsed unfortunately we were unable to provide a refund, however we were willing to consider a return for store credit if the other conditions had been met. This offer still stands and if you would like to take us up on it feel free to email our customer service team through sales@fansonline.com.au
Hi the buying experience, and delivery was all fine, but it was described as DIY, which I did, but a couple of tips would have been nice, like which way the fan blows, that if you dont cut ducting to...
After the initial contact rewarding what I was looking the transaction was very straight forward. I had some technical questions and was referred to to manufacturer promptly for answers.
