Fast and efficient service. I will use them again and recommend them to friends.
วันที่ซื้อ: 18/08/2020
0
แบ่งปัน
KA
Keith Andrew
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Keith Andrew พูดเกี่ยวกับ Fabric Online ว่าอย่างไร:
Good experience, web site easy to use, fast delivery, well packaged, only downside no correspondence from the seller not even an automated acknowoledgment confirming the order would have been 5 star...
อ่านเพิ่มเติม
Tom
Fabric Online
5 years ago
Good Afternoon Keith,
We're incredibly pleased to hear that you've had such an easy and pleasant experience, this is certainly something that we pride ourselves on. I'm sorry to learn that you haven't received any correspondence from us though.
Typically you should be able to expect two to three emails from us after placing your order. A confirmation that your order has been received, a confirmation that your order has been processed and dispatched, and a notification from the courier (with the exception of Royal Mail) with your tracking details.
On occasion one or more of these emails may end up in your junk folder.
We will look into why you may not have received any of these, as it may also be true for other customers and if so needs to be resolved – thank you for the heads-up.
KA
Keith Andrew
5 years ago
Hi Tom thanks for the quick response the e mails were in my spam folder so have upgraded to 5 star sorry for the misunderstanding
Excellent customer service - I missed an item off my order and it was added with no issue after a quick phonecall. Staff (especially Tom) are extremely helpful. Delivery within a few days.
