Overall, this direct-to-customer experience is excellent. The flow is pretty seamless - until when the payment option requires the usage of a hard token (DBS) which many no longer use. I recalled I...
อ่านเพิ่มเติม
Your Tiq Team
Etiqa
5 years ago
Dear Chun Leong, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Dear Kelvin , thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
วันที่ซื้อ: 07/01/2021
0
แบ่งปัน
TE
Thng Hwee Eng Esther
ตรวจสอบ#โดย #Feefo #แล้ว
Singapore
5 years ago
Thng Hwee Eng Esther พูดเกี่ยวกับ Etiqa ว่าอย่างไร:
Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Etiqa
5 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 05/01/2021
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Officer is patience n knowledgeable
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 31/12/2020
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 04/12/2020
0
แบ่งปัน
KM
Kho Yee Lin Michelle
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Kho Yee Lin Michelle พูดเกี่ยวกับ Etiqa ว่าอย่างไร:
Great. Easy to use.
Your Tiq Team
Etiqa
5 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Etiqa
5 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Efficient service. Good followup. Value for money.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 13/11/2020
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better.
If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...
อ่านเพิ่มเติม
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
