Responsive equip with knowledge to adivise customer's needs
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Customer care is attentive but as yet no refund after almost a month
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Service can improve. Spoke to a staff on watsapp about whether I could have a discount for insurance renewal for my e protect mobility plan. Was told I already got one as my premiums were cheaper....
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 05/09/2021
0
แบ่งปัน
DJ
DONG JING
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
DONG JING พูดเกี่ยวกับ Etiqa ว่าอย่างไร:
great support with prompt response and timely solution
Irsyad
Etiqa
4 years ago
Dear Dong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 01/09/2021
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Etiqa
4 years ago
Staff was courteous and helpful
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The staff, Andy Loh, is very helpful. He recommended me the most value in money policy which I have bought as well as my sister had bought the policies. He is patient and polite in providing his...
อ่านเพิ่มเติม
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 29/08/2021
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Very fast approval and acknowledgement.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
รีวิวสินค้า
วันที่ซื้อ: 03/09/2021
0
แบ่งปัน
WX
WEI XIAOQIN
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
WEI XIAOQIN พูดเกี่ยวกับ Etiqa ว่าอย่างไร:
easy to navigate the website for sign up, helpline also easily available for consultation
Irsyad
Etiqa
4 years ago
Hello Wei, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
It was really difficult to communicate directly with someone at Tiq as I kept being directed to other online services and the chat box which were a waste of time. However, once communication was...
