I think your course was well run and good facilities lunch was OK
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10 years ago
Fantastic service very friendly and helpful staff. I would highly recommend.
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10 years ago
The telephone advisor (Lucy Tier) was really helpful and checked around my local area to…
The telephone advisor (Lucy Tier) was really helpful and checked around my local area to find a booking when the one in my town was not available and also clarified the expiry date on my certificate...
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10 years ago
regularly display courses that don't run and have failed to call me back twice.
regularly display courses that don't run and have failed to call me back twice.
Easybook Training
Easybook Training
10 years ago
Thank you for taking the time to provide feedback. As a booking facililty of training courses we rely on each of our accredited training partners to keep their course availability current. Should courses be cancelled or full then this will be reflected via our website and customers are no longer able to book these. From time to time courses will be cancelled if they do not reach the required delegate numbers stipulated by awarding bodies. In this instance we will always offer alternative date/location for our clients to choose from and should none of these be suitable a full refund will be provided.
Regards Lucy
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10 years ago
All the staff are very helpful and lovely especially Lucy, they have always provided me…
All the staff are very helpful and lovely especially Lucy, they have always provided me with excellent service!
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10 years ago
As a school we found it extremely helpful to have an online system to book…
As a school we found it extremely helpful to have an online system to book without a single hiccup.
The course was within easy distance and proved to meet our requirements to have a senior member of...
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11 years ago
I am concerned that we had placed 11 people on your course for a SMSTS course,…
I am concerned that we had placed 11 people on your course for a SMSTS course, we still have not received any certificates neither have the attendees received any course information packs that were...
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Easybook Training
Easybook Training
11 years ago
Thank you for taking the time to provide your review on our service, and for taking my call to discuss this in more detail. I am sorry to hear that you had concerns regarding the publications and certification and hope we have managed to clear this up. Books and certificates have already been provided for 5 of the delegates and once we receive address information for the other 6 these will also be posted. Certification for the CITB courses takes around 8 weeks so these will be posted 1st class recorded delivery as soon as we receive them. In the meantime we have e-mailed you with pass confirmation letters which will be sufficient for site.
Regards Lucy
Easybook Training work in partnership with hundreds of accredited training centres to provide you with the details of thousands of safety courses all over the UK at the click of a button, helping you find the right course, in the right location, at the right time. As a family-run business we are proud to provide a professional service, with a personal touch.
Easybook Training work in partnership with hundreds of accredited training centres to provide you with the details of thousands of safety courses all over the UK at the click of a button, helping you find the right course, in the right location, at the right time. As a family-run business we are proud to provide a professional service, with a personal touch.
