Mellisa Hulme offered a professional, friendly and enthusiastic service in helping me choose a Holiday for a gift for someone. I appreciate all your help.
Generally pleased with service, especially Toky who was excellent. However, requested confirmation of hold luggage allowance via e mail, and not had reply.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
rubbish service
awful customer care, I booked my holiday and paid £600, I still had £428 to pay trying to get through on the phone was a nightmare at one point I was on the phone with no response for an hour and a...
อ่านเพิ่มเติม
Andrew Smith
Destination 2
9 years ago
Thank you for your review. We sincerely apologise for the perceived lapse in our service. The receipt was generated on 01 July and we regret that you appear not to have received this. We have requested a duplicate to be sent today. We have no record of any call on hold for 1hr 30mins and we can only assume that this was a system error for which we apologise. That said we do request that any payments over £100 should be made online as we are aware that our lines are experiencing continued high call volumes.
4
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
Very good service
Very good service from Jack. He followed up my enquiries and called me back to confirm things. Good price and quality of service.
