The initial booking was relatively simple and communications were good however, I requested that an email which I had been sent and accidentally deleted was resent they the online system still has...
I am having a nightmare with my booking for my trip end of September.
I by mistake booked 5 days instead of four and sent three emails within an hour with no feedback.
After calling customer...
Very knowledgeable about the Dubai holiday sector and the idiosyncrasies of each hotel.Very honest and trust-worthy.Saved me lots of money with a super hotel on the Palm.