AVOID! No flexibility and a non responsive customer service team
One of the biggest factors that has affected travel is covid yet destination2 will offer no flexibility even if the hotel and airline would be happy to change them. You have to email customer...
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Customer support
Destination 2
4 years ago
We are sorry that you did not realise what flight had been selected by you when booking online. The airline has fare rules for tickets and yours did not permit change. Unfortunately, you cannot compare the flexibility offered if booking directly and for the reasons they allow. Our customer service are available on chat and telephone calls as well as email. We will ensure they have responded to any communication from you.
ลูกค้าที่ไว้วางใจได้
4 years ago
If you need to make any changes you are told you have to email it.
The airline would change the dates but I was told by YOUR customer service team that it was not YOUR policy to do so!
But your google reviews speak for themselves and clearly a company not interested in embracing feedback from customers.
I would never book through you again so luckily wont be a problem for me in the future.
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แบ่งปัน
MT
Miss Caroline Ruth Thompson
4 years ago
Miss Caroline Ruth Thompson พูดเกี่ยวกับ Destination 2 ว่าอย่างไร:
Excellent service thank you Nadine !
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ลูกค้าที่ไว้วางใจได้
4 years ago
Excellent service
Made contact with Destination2 at 16:30 and by 16:55 our family hoilday 11 members for christmas was all booked. Fast efficient service was received from Matt.
The holiday went really well. All transfers were ready (though the driver back to the airport at the end of the holiday was dangerous) The hotel was quiet, so wouldn't be everyone's taste, but it...
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ลูกค้าที่ไว้วางใจได้
4 years ago
Great customer service and polite and helpful Will definitely book with the
