The biggest positive I have is their will to work with you when you fall short. You can postpone a week or two and make it up. You can make extra payments without penalty.
The biggest negative, was...
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Domenica
DCS Group: Beyond Debt
10 years ago
Hello Grant,
Thank you for the great, balanced feedback - it's wonderful to hear that you have had some positive experiences with our team and also to receive some constructive feedback for us to consider. The solutions we work with are for people who, for a variety of reasons, are unable to repay their debts when they become due, that is why the majority of our clients don't make repayments to their creditors during the initial stage - simply because they can't afford to. Of course having a default is never ideal but it's often negligible considering the numerous benefits of the solution.
As always, please get in touch if there is anything we can do to assist you - like you said, we will always do whatever we can to work with our clients.
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ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Debt Meditators was an exceptionally professional organisation who assisted me when I was going through a very hard time. When they said they would phone they would, when they said they would action...
Its great to hear that our team are embracing our values across the board, thanks for commenting! We appreciate you taking the time to comment on your experience and glad that we were able to help.
Amazing? You made us blush! Thank you for leaving such kind words. When we spend up to five years with our clients we like to make it an enjoyable journey for all.
I still have not had my credit file removed despite the letter stating its due for removal on April 16 2016.
Ben Paris
DCS Group: Beyond Debt
10 years ago
Hi Michelle,
We thank you for bringing this to our attention, and apologise that Veda did not action our initial request. Due to the privacy act we are not able to confirm requests to clear credit files have been processed. We will continue to work with you to resolve this issue as part of our aftercare service, for as long as it takes.
I had a stroke two years ago, and no future income to pay my debt. DM got the debt closed down by a reasonable company - thank you so much!
Ben Paris
DCS Group: Beyond Debt
10 years ago
Hi Louise,
Its comments like yours that makes what we do so rewarding. Thanks for taking the time to provide feedback about your experience. The Debt Mediators team wish you all the best. We're glad that we were able to help.
Highly recommend for friendly, non judgemental advice.
Excellent staff, non judgemental and always friendly service and advice.
Ben Paris
DCS Group: Beyond Debt
10 years ago
Hi Julie,
Thanks for the feedback! Its great knowing that our consultants and client support team are embracing our core values in regards to customer service. We really appreciate your comments.
Thank you for taking the time to comment on your experience with Debt Mediators. We're grateful for the positive feedback and delighted that you enjoyed our service!
DCS Group trading as Beyond Debt is a solution to individuals struggling with unsecured debt in Australia. Providing tailored plans reduce payments, freeze interest rates and settle outstanding balances for much less than previously owed. Payments are combined and based on affordability. DCS Group has helped over thousands of people clear thousands of debt. Discover a way out of debt and request a free consultation.
DCS Group trading as Beyond Debt is a solution to individuals struggling with unsecured debt in Australia. Providing tailored plans reduce payments, freeze interest rates and settle outstanding balances for much less than previously owed. Payments are combined and based on affordability. DCS Group has helped over thousands of people clear thousands of debt. Discover a way out of debt and request a free consultation.