The lady who signed me up was very helpful. I really had no problems throughout the 5 years.
0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
DCS Group Review
excellent customer service
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Excellent service
From the very start, the team were extremely friendly, understanding and helpful. They were always quick to answer calls, and willing to help with renegotiating payments with debtors.
improve information to customers about how it will effect their credit rating during and after. I was unable to even get a prepaid internet service due to this debt agreement
Chad
DCS Group: Beyond Debt
8 years ago
Thank you for taking the time to provide feedback. We value all comments, good and bad. It keeps us honest and on a continual path of improvement. As client satisfaction is of the utmost importance to us, we retrieved the call recording and signed documentation relating to your initial interactions with DCS Group. We found the consultant you spoke with clearly stated the consequences of the discussed debt solution. We understand there is a lot to take in during a phone consultation which is why we follow up with a Product Disclosure Statement. This document provides detailed information on how a chosen debt solution will affect one's credit history, NPII, and inability to acquire more credit during the agreement. This was signed by yourself, dated and returned to us. We understand this was a long time ago and are happy to send you copies of the above.
We're grateful you chose DCS to partner with you on this journey and congratulate you on reaching your goal!
DCS group gave me the help I needed to go in the Wright direction to get My finances on track
After I spoke to the friendly and very helpful staff I started saving money and buying things with cash...
I would highly recommend them to anyone who was in the same position.
They were always there for me when I needed help with paying extra on my debt or if I had problems paying my debt.
They were very curtious and understanding and very friendly.
Thank you for making a very difficult situation bearable. The staff were very friendly and supportive. All my questions were answered professionally and with excellent knowledge and guidance. I would...
Efficient and effective once payment schedule was set up.
They were responsive and tailored payments to my needs. Once payment schedule was agreed it was effective and efficient so that regular payments were made. Any dishonours were repaid the following...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Every time I have made late payment I called and they have been so helpful with everything. Very understanding of my situation at the time. I am now debt free thanks and very greatful for this...
DCS Group trading as Beyond Debt is a solution to individuals struggling with unsecured debt in Australia. Providing tailored plans reduce payments, freeze interest rates and settle outstanding balances for much less than previously owed. Payments are combined and based on affordability. DCS Group has helped over thousands of people clear thousands of debt. Discover a way out of debt and request a free consultation.
DCS Group trading as Beyond Debt is a solution to individuals struggling with unsecured debt in Australia. Providing tailored plans reduce payments, freeze interest rates and settle outstanding balances for much less than previously owed. Payments are combined and based on affordability. DCS Group has helped over thousands of people clear thousands of debt. Discover a way out of debt and request a free consultation.