Hi,
As I said in my previous reply to your service review, I am sorry to hear that you are not happy with the quality of the Elsie Pyjama set.
I know that my colleague Sharon is currently in correspondence with you regarding this issue and we can hopefully get this rectified soon.
This is an isolated issue and as I said I have passed on your review to our team to ensure that this does not happen again.
Best wishes,
Georgia
Cyberjammies