Having paid extra charges for delivery I was disappointed when this one did not come to the time agreed. I have sent 3 e-mails to customer service demanding a refund and so far nobody reply.
The item was delivered over 45 minutes later than advertised and was scratched. The delivery guy was totally unapologetic but we did receive £30 compensation.
when delivered, the delivery men were rude and used abusive language outside on the street and would not install the machine as they said we needed to replace the value on our water connection, even...