I bought the dies on a Saturday and they came in the post the following Thursday, which was very good as I had bought some things from another company and they took over a week and a half to come...
I didnt get my stamps and they just wouldnt answer the phone or emails as to why. Customer service left something to be desired.
Dave
CraftStash
9 years ago
Hi Meena, thanks for your feedback. We did reply to your emails and did issue a refund for the stamps you ordered but which, in the event, we were unfortunately unable to supply. Please accept our apologies for the inconvenience.
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9 years ago
Thanks Dave for responding. I just want to clarify that i called so many times and left messages both on the phone and email and it was only till later that you responded. I was very happy customer prior to this incident and would recommend you highly but unfortunately lack of customer service let you down.