Most of the accrued costs had to be paid by us and it took two months to finally get most reimbursed. Some very unfair decisions were made that left us out of pocket. Several different people...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Thank you for passing on this feedback. We do have different claims team members processing the claims at times to ensure coverage of situations where team members are unwell or on leave.
Due to a death in the family I had to alter travel arrangements which incur...
Due to a death in the family I had to alter travel arrangements which incurred extra costs. Covermore dealt with the claim very efficiently and diligently, reimbursing me in a reasonable time and...
Went on our honeymoon and both feel ill on the cruise, lucky for covermore
Quick, easy and informative!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Poor follow service
First and only time I've made a travel insurance claim and it was a long process in terms of waiting 30 business days for Covermore to advise they would cover medical expenses. Not too helpful when I...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Thank you for taking the time to share your feedback. With some claims the process can take a little longer and we thank you for your patience.
I am 18 months old so I really can't tell u what I thought.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for leaving a review. We might have meant to send this to your parents, either way we're very impressed and look forward to covering your trips for a long time to come :)
I needed to add a country to my travel insurance - it wasn't a simple add, ...
I needed to add a country to my travel insurance - it wasn't a simple add, covermore had to refund and then re-charge me for the whole insurance.
They asked for my credit card details to do this; but...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback, and we're sorry that you didn't have a positive experience with us. Unfortunately any new payments would have had to come off the credit card of the person talking to customer service (which was you in this case). We'll provide the feedback about this experience with the appropriate teams so they can make improvements.
