Did not proceed with new policy. Prevoius policy experience with covermore (Oct 16) was disappointing. Expensive cover but when claiming for a $1200 pair of prescription glasses was only paid $487...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. We do have limits to the amounts we can pay out for certain claims as with all insurers. We encourage our customers to read their PDS before and after purchasing their policy to check if they need to add any additional items for a premium.
I rate my experience with Cover-More as Excellent. I made two claims and they were dealt with very promptly and I received reimbursement with a week of my making the claim by direct credit to my Bank...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
This is great to hear Judith, thank you so much for sharing.
Double dipping on excess made for a very bad experience
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. With excess we charge per event, so if there were separate instances or events for the claims you would have been charged each time.
buying the insurance was easy. claiming was difficult and slow, taking 2 m...
buying the insurance was easy. claiming was difficult and slow, taking 2 months to finalise. It appears there was little communication between departments or handlers of the claim
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback, we will pass it on to the team to improve processes in future.
Response to my request as to why an outstanding invoice was not paid and re...
Response to my request as to why an outstanding invoice was not paid and reaction of Cover-More staff and as yet lack of response is very poor in my opinion. Initial and follow up contact had been...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing this feedback with us.
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Because the staff were sympathetic when I had the misfortune to collide wit...
Because the staff were sympathetic when I had the misfortune to collide with a kangaroo in the middle of a day whilst on my way to a funeral. The matter was dealt with very promptly with the hire...
อ่านเพิ่มเติม
Liz
Cover-More Travel Insurance
9 years ago
Oh dear! That's definitely not an accident we hear about every day. We're glad we could be there for you, and we look forward to covering your next trip.
