Cover4Rentals คำวิจารณ์

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms. Kind regards, Charli

Hi David, Thank you for your feedback, I'm sorry to hear that you are unhappy. I can confirm that the automatic renewal was processed in error, despite your earlier request for this feature to be disabled and we had confirmed in writing this was actioned. This was due to a human oversight on our part, and we sincerely apologise for any inconvenience or frustration this has caused. Kind regards, Charli