Diabolical.
Simple amendment to Policy not actioned after a week.
Charli
Cover4Rentals
6 months ago
Hi
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Easy cover
Easy to purchase
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Great experience but one small tweak suggestion.
great experience that could benefit from one small improvement - I had gotten all the way to the payment screen before i noticed that i could not enter my address as the site i was on was linked to...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Awfully bad
Took out insurance then cancelled 2 hours later as they don't cover courtesy cars.
Told a rep would contact me.
Over a week later still no contact and still no refund!
No phone number message only...
อ่านเพิ่มเติม
Charli
Cover4Rentals
6 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
I can see that I had responded to your Contact Form, and resolved the issue for you and issued a refund.
Kind regards,
Charli
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Very Straightforward
0
แบ่งปัน
NE
Nigel John Edwards
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Nigel John Edwards พูดเกี่ยวกับ Cover4Rentals ว่าอย่างไร:
Great product great price!
Very easy to complete. Great product excellent price and value.
0
แบ่งปัน
RT
Richard Tuson
ตรวจสอบ#โดย #Feefo #แล้ว
7 months ago
Charli
Cover4Rentals
6 months ago
Hi Richard,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.