CoverForYou คำวิจารณ์

Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc). Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits! You can access the club at https://www.coverforyou.com/club/

Thank you for your review. We never charge customers for their certificate of insurance, and provide a copy of the documents via post at no cost. The only time a deduction is made, is if you've used our optional schengen visa certificate service, and only if you cancel your policy (this is due to the additional fraud prevention and insurance verficiation costs associated with these certificates, which we only look to recoup if you later cancel your policy).

Thank you for your review. We are sorry to hear that you experienced difficulties trying to call us, however, we have checked our lines and there were no issues found, we have also not had any other reported issues. We note that medical screenings can only be done over telephone calls considering the complexity of the questions relating to each medical condition, reason why when you have contacted us over the live chat we were unable to assist you. We are glad to learn that Christian provided you with great customer service and updated your policy accordingly.