CoverForYou คำวิจารณ์

Thank you for reviewing our services, we’ll pass your feedback onto Charlie, and let him know you are happy with the service he provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers, we invest heavily in our Plus Accounts to provide extra benefits to our customers, and I wanted to take this time to remind you what is available to you. Our Plus Accounts are about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless of whether you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco, etc.). Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the Plus benefits, and we wanted to remind you that you can invite friends to the Plus Accounts, they will get 15% off any policy they buy from us and immediate access to the Plus benefits! You can access the Plus account at https://www.coverforyou.com/club/

Thank you for your review. In order to help us understanding your review, could you please let us know what issues you have experienced. If you needed to submit a claim online, though the online claims portal was not working for a few days due to a technical issue, this has now been fixed, however, claims could also been submitted over the phone by calling the claims handlers appointed by your policy insurer. If you require any assistance, please contact our Support Team, who will be more than happy to assist you.

Thank you for your review. Upon looking at your records, the only contact we were able to locate was one email you sent us, where you have just informed us that your flight was cancelled but no queries were made. We replied with the covered information and have not redirected you at all to review your policy wording document, which was available to view and download on your Customer Zone since you purchased your policy until your policy expired.