No contact from Countrywide, unles to collect collect fees.
Countrywide does not respect terms of signed contract.
Countrywide does not advise in advance in change about fees (change from signed...
You have no clear communication channel for complaints. Property managers do not care about feedback they simply bury your concerns and explain their position while not caring about the clients.
Pleasant staff, lots of viewings and any questions answered quickly.
House was sold quickly.. Thanks
Customer Relations Team
Countrywide Estate Agents
8 years ago
Thank you for your wonderful 5* review of our hardworking team at Countrywide North, Shawlands. It has been brilliant to read that you found the team pleasant, gained lots of viewings through their knowledge and experience in marketing and that they were able to answer any questions quickly. Thank you once again for your amazing review. Kind regards, Scott.
Great service from Countrywide. Professional and polished did the job they said they would and managed the sale of my properly successfully with a good result over the home report. Its 4 stars...
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Customer Relations Team
Countrywide Estate Agents
8 years ago
Brilliant to read that you received a professional and polished service from our Countrywide North team in the Glasgow West End branch. I am sorry if you felt the team could have contacted you more when requested and I will forward this feedback to the team for their own information. It is wonderful to see that you would defiantly use us again and were able to take advantage from the experience of our team. Kind regards Scott.
Not good. Lots of mistakes, things missed and have to chase things up constantly. Have had several phone conversations and meetings with manager to sort problems and they still continue
The girls are so pleasant and helpful,kept us up to date throughout.The guy who came out at beginning was great to explained everything in a easy to understand way.Would highly recommend company.
Customer Relations Team
Countrywide Estate Agents
8 years ago
Thank you for this fantastic5* review and recommendation for the Countrywide North team in Kirkintilloch. It's wonderful to read that you were supported right from the on set and kept fully informed and up to date throughout the process. Kind regards, Sarah.
Extremely poor, an extreme lack of professionalism.
Extremely poor service, lacked professionalm.
Customer Relations Team
Countrywide Estate Agents
9 years ago
Thank you for taking the time to leave us your feedback. We always aim to provide a high standard of customer service from all of our branch teams and I am sorry to read that this was not the case for you. We take feedback such as yours seriously and would like to invite you to e-mail us with further details of your experience so that we can learn and improve. If you would like to e-mail us further feedback please use review@countrywide.co.uk. Kind regards, Scott
Great attention. My property is in excellent hands. Thamk yiu Vikki and t
Efficent and Customer service excellence specially from Vikki and Scott.
Customer Care
Countrywide Estate Agents
9 years ago
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.Many thanks again for leaving this feedback.
Countrywide Estate Agents are located over the West of Central Scotland, providing tenants and landlords Lettings and Property Management services. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Countrywide Estate Agents are located over the West of Central Scotland, providing tenants and landlords Lettings and Property Management services. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.