The delivery took a week to arrive after the order date. It's not even a busy time of year as it's not winter yet. In previous years order to delivery took about 3 days, 7 days now seems to be the...
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rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
As stated on the website and order confirmation emails, our delivery times are currently 5-7 working days which will decrease in winter. We're normally a little busier in September as we deliver orders placed during the Summer Sale. Thank you for taking the time to leave your feedback.
No phone call to indicate day and time of delivery. Only one man to move bunker to back of house so I had to help by lifting one end.
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
Please accept our apologies for the lack of communication with your recent order. We have taken steps to ensure that more than one delivery driver is sent for all future deliveries to coal bunkers, Thank you for taking the time to leave your feedback and we hope that you'll give us another chance in future.
I've only used Coals2u twice but those two times have provided excellent experiences. The first time was a simple case of ordering and delivery, but recently I re-ordered coal and then had to...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
