Item not received zland Customer Service unhelpful to date.
Karen
Chums
3 months ago
Thanks for your feedback. I'm very sorry to hear the parcel was delivered to your old address. However, as previously advised the old address was not amended by yourself at the time of ordering. Unfortunately until the parcel has been received back to us we cannot process a refund. I understand this is disappointing and apologise for any inconvenience caused. We recommend checking that your delivery details are correct before placing future orders to help prevent similar issues. If you need any further help please contact us.
รีวิวสินค้า
Karen
Chums
3 months ago
Thanks for your feedback. I'm very sorry to hear the parcel was delivered to your old address. However, as previously advised the old address was not amended by yourself at the time of ordering. Unfortunately until the parcel has been received back to us we cannot process a refund. I understand this is disappointing and apologise for any inconvenience caused. We recommend checking that your delivery details are correct before placing future orders to help prevent similar issues. If you need any further help please contact us.
วันที่ซื้อ: 27/06/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Was good. Returned 1 size for another.
Sohith
Chums
3 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
รีวิวสินค้า
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
วันที่ซื้อ: 27/06/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Not received refund yet.
Karen
Chums
3 months ago
Thanks for your feedback. We do advise to allow up to 14 days for a return parcel to be received back and dealt with. Upon further investigation, I can confirm the refund has been credited back to your card on 7/7/26, which is within our service commitment. We normally advise to allow 3/5 days to show in your account. If you need any further help please contact us.
รีวิวสินค้า
Karen
Chums
3 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. If you need any further help please contact us, and we do hope you continue to0 shop with us.
วันที่ซื้อ: 26/06/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Delivered on time well packaged
Sohith
Chums
3 months ago
We sincerely appreciate your business and your valuable feedback.
วันที่ซื้อ: 26/06/2026
0
แบ่งปัน
MB
Miss Ruby Bingham
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
3 months ago
Miss Ruby Bingham พูดเกี่ยวกับ Chums ว่าอย่างไร:
Quick processing and delivery.
Sohith
Chums
3 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
รีวิวสินค้า
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
No problem with online order. Received quickly and packaged well. A company I trust on quality. Style is very comfy for older ladies. You certainly cannot find better on high street and easier to...
อ่านเพิ่มเติม
Sohith
Chums
3 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
รีวิวสินค้า
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
รีวิวสินค้า
Karen
Chums
3 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been dealt with for you, and we do hope you continue to shop with us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.