Sent whole order back destroyed by evri! Then only got refunded for goods, paid for 1/2 day delivery got 3 days had to wait 2 weeks for a manager to phone back. Totally useless company first and last...
อ่านเพิ่มเติม
Karen
Chums
2 months ago
Thanks for your feedback. I am very sorry to hear that your parcel arrived damaged in transit. We understand how disappointing it is to receive an order in this condition. I can see that you have already returned the items and two separate refunds, which include the postage cost have been issued back to your original payment method. Unfortunately, damage can occasionally occur while parcels are being handled by the courier, and we sincerely apologise for the inconvenience this has caused. We appreciate you bringing the matter to our attention. If you need any further help please contact us.
รีวิวสินค้า
Karen
Chums
2 months ago
Thanks for your feedback. I am very sorry to hear that your parcel arrived damaged in transit. We understand how disappointing it is to receive an order in this condition. I can see that you have already returned the items and two separate refunds, which include the postage cost have been issued back to your original payment method. Unfortunately, damage can occasionally occur while parcels are being handled by the courier, and we sincerely apologise for the inconvenience this has caused. We appreciate you bringing the matter to our attention. If you need any further help please contact us.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
รีวิวสินค้า
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
วันที่ซื้อ: 22/06/2026
0
แบ่งปัน
MH
Mr Douglas HOBBS
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Mr Douglas HOBBS พูดเกี่ยวกับ Chums ว่าอย่างไร:
Already answered.
Sohith
Chums
3 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
รีวิวสินค้า
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
วันที่ซื้อ: 27/06/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Excellent
Karen
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been processed for you, and we do hope you continue to shop with us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.