Chums were very proactive in keeping me informed about the delivery and after service, just a shame the trousers didn't live up to expectations.
Karen
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been processed for you, and has been credited back to the original method of payment used for the purchase. If you need any further help please contact us.
We truly appreciate your positive feedback, thank you for your custom.
รีวิวสินค้า
Sushmitha
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
วันที่ซื้อ: 06/07/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 months ago
delivered on time
Enamalamanda
Chums
2 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
รีวิวสินค้า
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
วันที่ซื้อ: 06/07/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 months ago
Garbage
Karen
Chums
2 months ago
Thank you for your feedback. I am sorry to learn that you are unhappy with the service you have received from us. Customer satisfaction is very important to us, and we would like to better understand what has led you to feel this way. Could you please provide us with some further details about your experience? Any information you can share regarding the issues you have encountered will help us investigate the matter thoroughly.
We value your feedback and would appreciate the opportunity to address your concerns and, where possible, rectify the situation for you. We look forward to hearing from you and hope we can work towards a satisfactory resolution.
รีวิวสินค้า
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been processed for you, the refund has been issued to your original method of payment. Please allow a little time for the return to reach us and be checked in accordance with our returns process.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.