Thanks for your feedback. Please accept our sincere apologies that your parcel was delivered to the wrong address in error. We understand how frustrating this situation is and are very sorry for the inconvenience caused.
We have logged this matter with the courier and requested a full investigation into the delivery to help determine what went wrong and prevent similar issues from occurring in the future.
In the meantime, a full refund has been processed and credited back to the original payment method used for your purchase. Please allow a few working days for the funds to appear in your account, depending on your payment provider's processing times. If you need any further help please contact us.
รีวิวสินค้า
Karen
Chums
2 months ago
Thanks for your feedback. Please accept our sincere apologies that your parcel was delivered to the wrong address in error. We understand how frustrating this situation is and are very sorry for the inconvenience caused.
We have logged this matter with the courier and requested a full investigation into the delivery to help determine what went wrong and prevent similar issues from occurring in the future.
In the meantime, a full refund has been processed and credited back to the original payment method used for your purchase. Please allow a few working days for the funds to appear in your account, depending on your payment provider's processing times. If you need any further help please contact us.
My first pair of shoes were too long. I returned them and asked for a smaller pair. The refund was processed quickly and the new pair arrived in a reasonable time.
Divyashree
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.