Chums คำวิจารณ์

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thanks for your feedback. I am sorry to hear that you are unhappy with your delivery experience and the level of updates you received. I have reviewed your order and can confirm that it was delivered within our advised delivery time frame of 3 to 5 working days. While the delivery was completed within the expected timescale, I appreciate that receiving more frequent updates would have provided greater reassurance while you were waiting for your parcel. We understand how important it is to be kept informed of an order's progress, and I am sorry if the communication did not meet your expectations on this occasion. If there is anything else I can assist you with regarding your order, please do not hesitate to contact us.

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thanks for for your feedback. I am sorry to hear that you are disappointed with the time taken to process your return. Our returns process can take up to 14 days from the date the parcel is sent back to us, as this allows time for the item to be received, inspected, and processed by our warehouse team. Having reviewed your return, I can confirm that your parcel was received back and your exchange was processed within this 14-day time frame. I appreciate that waiting for a return or exchange can be frustrating, and I understand your disappointment. However, on this occasion, your return was handled in line with our stated returns timescales. If you need any further help please contact us.

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.